Dogar Gaming Studio - Refund/Return Policy

We strive to provide a high-quality experience with the Dogar Gaming Studio App. However, we understand that situations may arise where you may need a refund.

This policy outlines the conditions under which refunds or returns are available for in-app purchases made within the Dogar Gaming Studio App.

What is Refundable?

• Accidental Purchases: Refunds are available for accidental purchases made within the App.
• Unused Vouchers: Vouchers purchased but not used for gaming at our Gaming Studio are refundable within 3 days of purchase.

What is Not Refundable?

• Intentional Purchases: In-app purchases made intentionally are not refundable.
• Consumed Vouchers: Vouchers that have been used to play games at our Gaming Studio are not refundable.
• Virtual Items or In-Game Currency: Any virtual items or in-game currency consumed or used within the App are not refundable.

How to Request a Refund:

If you believe you are eligible for a refund, please contact us at mail@dogargaming.studio. In your email, please include the following information:

• Your name
• Your Mobile Number associated with your Dogar Gaming Studio account
• A brief description of the purchase you wish to be refunded
• The order number or transaction ID (if available)

Processing Time

We aim to process all refund requests within one (1) business day. Refunds will be issued to the original payment method used for the purchase. Please note that it may take additional time for the refund to reflect in your account depending on your bank or payment processor.

Contact Us

If you have any questions about this Refund/Return Policy or the refund process, please don't hesitate to contact us at mail@dogargaming.studio.